Incident Response & Digital Forensics
When something goes wrong, our incident response team is on-call to investigate scope and impact, contain the threat, eradicate persistence, and guide you through recovery and reporting.
What's included
- 24/7 incident response hotline
- Digital forensics and root cause analysis
- Containment, eradication, and recovery support
- Regulatory and breach notification guidance
Who this is for
- Organizations without an in-house IR capability
- Teams that need a retainer for guaranteed response times
- Post-incident forensics and root cause investigations
How the engagement works
- 1
24/7 hotline activation and initial triage call
- 2
Containment to stop ongoing damage while preserving forensic evidence
- 3
Root cause investigation and scope determination
- 4
Eradication, recovery support, and regulatory notification guidance
- 5
Post-incident report and remediation roadmap
Frequently asked questions
How fast can you respond once we call?
Retainer clients get contractually guaranteed response time commitments. Without a retainer, we still prioritize active incidents, but response time isn't guaranteed the way it is under a retainer agreement.
Do we need a retainer before an incident happens?
A retainer guarantees response time and means you're not negotiating a contract in the middle of a crisis. We recommend one for any organization without in-house incident response capability.
Will you help us with regulatory breach notification?
Yes. We guide you through the relevant disclosure obligations, whether that's state breach notification laws, HIPAA, GDPR, or the newer NIS2 and DORA reporting windows, as part of the engagement.
Related reading
Ready to talk about incident response & digital forensics?
Tell us about your environment and timeline, and we'll recommend a scope that fits.